Terms and Conditions
|Making A Purchase
THIS IS AN E-COMMERCE SITE WHICH ENABLES YOU TO PURCHASE PRODUCTS FROM US ONLINE.
|Norstar BioMagnetics is part of KIKI Ltd, therefore the company ‘KIKI Ltd’ will show on your credit card bill or paypal account and invoice.
Shipping And Handling
The cost of shipping varies according to the weight of the product. Postage costs vary according to your country. You can see your postage costs as you check out of the online shop. Please check these at the checkout before you confirm your order. UK orders over £95 will be shipped for free.
Although we can’t guarantee it, we do our utmost to ensure that all orders placed before 2pm within the UK are delivered the next working day, unless otherwise stated. Depending on the weight and contents of your order, we either use a next-day courier service, or a first class postage service. Your order may need to be signed for, so if you’re not going to be there, please specify an alternate address, such as your work address.We are happy for your package to be left in the perimeters of your property or with work colleagues at your specific request. However, in these circumstances, we are wholly unable to take responsibility for any loss or damage which may occur.
If your item is not in stock, we will back order for you. You will always be emailed or phoned with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
|Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Alternatively, you can call us on +44 (0) 1263 738 663
Fax us on +44 (0) 8700 940077
Write to us at,
Norstar BioMagnetics do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools
Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
All returns must be authorised by Norstar BioMagnetics prior to return. We will be happy to arrange collection, but a charge will be made if goods have to be collected due to customer error. All returned goods must arrive in a saleable condition in their original undamaged packaging.
All orders are to be paid for before shipping. This can be done with Visa, Mastercard, Switch, Paypal or Cheque. For payment by cheque please allow 5 working days for clearance.